We take great care to ensure that all products that leave our facility pass the test of value, quality, and dependability. That’s why we back our products with our top-tier Manufacturer’s Warranty. The outstanding coverage we offer on our products give you peace of mind about your purchase, and lets you know that you can trust us to support you if something goes wrong..

Did you know that EMI has best-in-class customer support and technical support teams? When you reach out to our support teams, you will talk to a real person who has been fully trained to listen to your needs and assist with any questions you have on your product. We take every effort to support you by answering your questions, and to share with you helpful resources and information. If you have questions or need to speak with someone, please reach out to us and we will be happy to assist you.


2201 Dwyer Ave.
Utica, NY 13501

Phone: 315-797-1310
Fax: 315-797-3762

Homeowner Assistance

Phone: 866-847-6656

Technical Support for Installing Contractors

Phone: 800-325-5479